Blog Archives
Unwritten Rules
Posted by Literary-Titan
An Educator’s Guide to Constructing Employable Identities combines research and practical workshops to help educators support graduates in developing professional identities, navigating workplace expectations, and shaping their working futures. What motivated you to write this book?
The book grew out of a gap I kept noticing between how employability is talked about and
how it is lived. Public conversation tends to centre on skills, competencies and labour-market outcomes. These matter, but they treat graduates as people carrying a toolkit into a workplace. In reality, people enter workplaces as identity negotiators. Who they become professionally is worked out with colleagues, managers, mentors and gatekeepers, in settings that have their own expectations about who belongs.
Through my research and teaching, I met many capable graduates who struggled, not because they lacked technical expertise, but because they were unsure who they were becoming in professional life. They were decoding unspoken norms, responding to how others saw them and weighing competing expectations, often with very unequal access to opportunity.
This led me to develop the Systemic Identity Negotiation Model (SINM), which treats employability as an ongoing negotiation between people, the social structures around them, and the futures open to them. The book translates that thinking into practical, workshop- based tools for educators. I wanted to move the conversation from “How do we teach students to get jobs?” to “How do we help students become professionals who can adapt, contribute and find meaning as work changes?” Employability is less a destination than an unfolding process of identity construction.
What does teaching systems capital look like when students can recognise unwritten rules but lack the power to influence them?
This matters because awareness alone does not create agency. Systems capital is often reduced to knowing how systems work, but understanding a workplace’s unwritten rules does little good if students conclude they are powerless to act on that understanding. The aim of teaching should not be to persuade students that systems are fair. It should be to help them navigate complexity strategically and ethically.
Unwritten rules are not fixed facts of nature. They are shared understandings, kept alive and occasionally changed through everyday interaction. So teaching systems capital means helping students see where influence is possible, where constraints are firm, and how change tends to happen gradually. A student may notice that networking opportunities are unequally distributed and be unable to redesign that system overnight. They can still learn to build professional relationships, join communities of practice, find mentors and create collective support with peers. In workshops, this might mean rehearsing and debriefing real workplace conversations, mapping where discretion exists in a given setting and developing shared strategies as a group.
Equally, adaptation should never be taught without reflection. Students need language to analyse power, recognise structural inequality and understand that career outcomes are not simply a reward for merit. In that sense, systems capital is both practical and emancipatory. It prepares learners not merely to fit into systems, but to understand them well enough to help reshape them when opportunities arise.
What insights do you hope educators gain from the facilitator reflections, and how might those insights change their approach to teaching employability?
I included them because employability education is not a neutral activity. Educators are participants in the very systems they help students navigate. How a facilitator responds when a student tries on a new professional identity can make certain futures feel possible or out of reach.
I hope readers come to see teaching employability as less about supplying answers and more about creating space for reflection, dialogue, and exploration. The reflections capture moments when participants challenged assumptions, understood concepts differently, or exposed tensions between institutional expectations and lived experience. Those moments are not interruptions to the teaching. They are where meaning is actually made.
A central insight is that employability cannot be reduced to a checklist of graduate attributes. Students arrive with different backgrounds, resources, aspirations and constraints, so the same activity will land differently for different groups. Once educators accept this, their practice shifts from transmission to facilitation. The question changes from “Have I delivered the employability content?” to “How are students making sense of their place in future work?” That puts students’ meaning-making at the centre.
The reflections also invite humility and reflexivity. Employability is a dynamic and contested idea, and educators need to stay open to questioning their own assumptions about success, professionalism and career development.
How should universities and employers assess professional growth in ways that recognise developing identities and address unequal access to career opportunities?
We need to move beyond assessment that looks only at outcomes and begin to recognise developmental trajectories. Conventional markers such as internships, leadership roles, networking success and job offers have value, but they hide big differences in access. Two students can reach the same outcome by very different routes, facing different obstacles and receiving different levels of support.
An identity-based approach asks, “How is this person developing as a professional, and with what support?” Beyond what students have achieved, we should look at how they reflect, adapt, learn, exercise agency and make sense of their evolving professional identities. In practice, that points to reflective portfolios, narrative accounts of learning, mentoring conversations and evidence of growth over time. These methods recognise that development is non-linear and shaped by context.
There is also a caution. Professional identities are not simply declared. They are recognised, or withheld, by others. Assessment is one of the places where that recognition is granted or denied, so who decides, and on what criteria, matters. Reflective methods can favour students who already know how to speak the language of professionalism. Institutions should make criteria explicit, draw on more than one assessor and perspective, and accept a range of legitimate ways of being professional.
Universities and employers also share a responsibility to confront structural inequality. Assessment should not just reward those who have inherited advantageous social and cultural capital. It should value growth, learning agility and the ability to navigate complexity in differing circumstances. Employers can help through transparent progression criteria, fair access to mentoring and sponsorship, and attention to how workplace norms define who
“fits”.
Ultimately, the most meaningful measure of professional growth is not whether someone has become an “ideal worker”. It is whether they are becoming reflective professionals who can keep learning, contributing, and renegotiating their identities across unpredictable careers.
Author Links: GoodReads | Amazon
The book offers practical workshops designed to develop learners’ professional identities, encouraging them to reflect on their past, present, and future identities while providing educators with the tools to support their learners’ employability trajectories. These workshops not only boost learners’ employability but also provide educators with opportunities to reflect on their own practices. The book concludes with strategic recommendations for tertiary institutions, employers, learners, and facilitators.
This indispensable resource is designed for educators in higher and further education who are keen to enhance graduate employability within their institutions.
Share this:
- Share on X (Opens in new window) X
- Share on Facebook (Opens in new window) Facebook
- Share on Tumblr (Opens in new window) Tumblr
- Share on Reddit (Opens in new window) Reddit
- Share on Pinterest (Opens in new window) Pinterest
- Share on Telegram (Opens in new window) Telegram
- Share on WhatsApp (Opens in new window) WhatsApp
- Share on LinkedIn (Opens in new window) LinkedIn
- Print (Opens in new window) Print
- Email a link to a friend (Opens in new window) Email
Posted in Interviews
Tags: An Educator's Guide to Constructing Employable Identities, author, Behnam Soltani, book, book recommendations, book review, Book Reviews, bookblogger, books, books to read, bookshelf, business, ebook, goodreads, indie author, kindle, kobo, literature, nonfiction, nook, novel, professional growth, read, reader, reading, self help, story, workplace, writer, writing
The Exception Code: How to Make Culture, Retention, and Customer Loyalty Profitable by Leading Like No One Else
Posted by Literary Titan

The Exception Code is a leadership book that blends manifesto and field manual. Author Johnathan Johannes draws on his experience leading a Caribbean bank through undercapitalization, a major acquisition, and the COVID crisis to argue that leaders need to stop performing and start being “the exception.” He organizes the book around the C.O.D.E. framework: Courageous Mindset, Original Approach, Driven Impact, and Enduring Legacy, and fills each part with stories, tools, and models like the Purpose Power Core and the Purpose Alignment Map that link culture, retention, and customer loyalty to real profitability.
The tone feels like a seasoned mentor talking across a table, not a distant guru on a stage. The personal stories really resonated with me. The scene where he discovers the bank’s capital hole and starts hustling for investment, and the episode with his wife in the hospital during the pandemic, give the book emotional weight and make the big ideas feel earned rather than rehearsed. I also liked how he circles back to a few anchor themes, especially purpose and integrity, so the argument feels cohesive. The content behind them is usually solid, clear, and easy to act on.
I think the book is strongest when it links purpose to daily behavior. The sections on meetings, onboarding, and performance reviews show how “exceptional” leadership can show up in very simple routines. His insistence that innovation is often cultural, not technological, felt very true, and the examples from Patagonia, Unilever, and Warby Parker help connect his banking world to a wider business landscape. While the book stays focused on clear lessons rather than deep dives into every tradeoff or setback, the streamlined case numbers and fast-paced success stories keep the narrative tight and energizing, and the core claim that purpose is anchored in conviction, compassion, and contribution not only feels right, it feels genuinely practical.
I would recommend The Exception Code to leaders who are already in the arena and feel the gap between their metrics and their meaning. Founders, senior managers, HR and culture leaders, and ambitious middle managers who sense “I’m winning the wrong game” will get the most from it. If you want a reflective, practical nudge to rethink how you show up, how you run your team, and what legacy you are quietly building every day, this book is a good fit and worth your time.
Pages: 335 | ASIN : B0G2YTBRLL
Share this:
- Share on X (Opens in new window) X
- Share on Facebook (Opens in new window) Facebook
- Share on Tumblr (Opens in new window) Tumblr
- Share on Reddit (Opens in new window) Reddit
- Share on Pinterest (Opens in new window) Pinterest
- Share on Telegram (Opens in new window) Telegram
- Share on WhatsApp (Opens in new window) WhatsApp
- Share on LinkedIn (Opens in new window) LinkedIn
- Print (Opens in new window) Print
- Email a link to a friend (Opens in new window) Email
Posted in Book Reviews, Five Stars
Tags: author, book, book recommendations, book review, book reviews, book shelf, bookblogger, books, books to read, ebook, entrepreneurship, goodreads, indie author, Johnathan Johannes, kindle, kobo, literature, nonfiction, nook, novel, read, reader, reading, story, The Exception Code, workplace, Workplace behavior, workplace culture, writer, writing
Be Clear and Intentional
Posted by Literary_Titan
Communicate Like a Champion provides straightforward advice for enhancing professional communication, along with strategies that emphasize clarity and empathy. Why was this an important book for you to write?
This book was important for me to write because I’ve seen time and again that the success or failure of projects, teams, and even careers often comes down to communication. As a leader in telecommunications and during my doctoral studies, I recognized how often components of communications, such as clarity and empathy, were missing in professional exchanges. I wanted to create something concise, practical, and easy to use, something people could apply immediately in their workplace, whether they’re leading teams, collaborating across departments, or simply trying to be better understood.
What is one misconception you believe many people may have regarding effective communication in the workplace?
One of the biggest misconceptions is that communication means more words. People often think that long emails or detailed presentations equal effectiveness. In reality, effective communication is about being clear and intentional, saying the right thing, not everything. Another misconception is assuming silence means agreement. “No questions” doesn’t always mean understanding or alignment, and that’s where leaders need to confirm, follow up, and create space for feedback.
Did you learn anything that surprised you while you were researching and writing Communicate Like a Champion?
What surprised me most was how consistently small actions can create significant results. It wasn’t the grand speeches or high-stakes presentations that made the most significant difference; it was the everyday habits that mattered most. Things like summarizing a meeting in a single clear sentence, asking one good clarifying question, or pausing to reflect before responding. Those small, consistent habits are what transform someone into a “champion communicator.”
What is one thing you hope readers take away from this book?
If there’s one thing I want readers to take away, it’s that communication is a skill you can practice and improve. It’s not just for extroverts, executives, or “natural speakers.” With small, intentional steps clarifying intent, listening actively, and following up, you can become the kind of communicator who builds trust, fosters collaboration, and leads with confidence. That’s what “communicating like a champion” is all about.
Whether you’re a new professional, a seasoned leader, or someone navigating the complexities of hybrid teams, Communicate Like a Champion offers practical, proven strategies for improving your connection, leadership, and collaboration in the workplace.
This concise and actionable guide walks you through the core elements of strong communication—from clarifying your intentions to using empathy and follow-up effectively. With relatable examples, reflection prompts, and a 28-day challenge to build habits over time, this book helps you go beyond just “getting your point across.”
You’ll learn how to:
Communicate clearly across departments, hierarchies, and mediums
Recognize internal and external factors that influence every message
Use tone, clarity, and follow-up to earn trust and foster collaboration
Apply tools and tech that elevate your tone and clarity
Lead conversations with empathy, even when conflict is unavoidable
Whether you’re sending an email, running a meeting, or managing change, this book provides a reliable framework for ensuring your message lands and builds stronger relationships.
Share this:
- Share on X (Opens in new window) X
- Share on Facebook (Opens in new window) Facebook
- Share on Tumblr (Opens in new window) Tumblr
- Share on Reddit (Opens in new window) Reddit
- Share on Pinterest (Opens in new window) Pinterest
- Share on Telegram (Opens in new window) Telegram
- Share on WhatsApp (Opens in new window) WhatsApp
- Share on LinkedIn (Opens in new window) LinkedIn
- Print (Opens in new window) Print
- Email a link to a friend (Opens in new window) Email
Posted in Interviews
Tags: author, book, book recommendations, book review, Book Reviews, book shelf, bookblogger, books, books to read, business, Business & Money, Communicate Like a Champion, communication, ebook, Eli Champion, goodreads, indie author, kindle, kobo, literature, nook, novel, read, reader, reading, self help, story, Success Self-Help, workplace, writer, writing
Communicate Like a Champion
Posted by Literary Titan

Eli Champion’s Communicate Like a Champion is a straightforward, practical guide to improving professional communication. The book breaks down why communication matters, how intentions shape interactions, what factors influence the way messages are received, and how to put strategies into practice with clarity and empathy. It’s full of simple, actionable steps, like clarifying your purpose before a meeting, checking tone in emails, and following up after conversations, that aim to make anyone a more confident and respected communicator.
What stood out to me initially was the book’s emphasis on practical application rather than abstract theory. Champion illustrates this with the example of a manager calling for “a quick meeting” without providing context. As he explains, such ambiguity often leaves employees uncertain and anxious, unsure whether they have erred or whether the meeting is merely routine. I found this example particularly resonant, having experienced the situation from both perspectives as the uneasy employee and as the manager who failed to provide sufficient clarity. The recommended adjustments, such as stating the purpose of the meeting at the outset or clarifying next steps before closing, are deceptively simple yet highly effective. I could immediately envision how these practices would have alleviated unnecessary tension and improved understanding. This emphasis on directness and transparency exemplifies the book’s core message: communicate with precision to minimize confusion and foster confidence.
I found the chapter on the “7 Components of Communication” particularly instructive. While the framework, clarity, confidence, respect, listening, tone, empathy, and follow-up may appear familiar, Champion’s illustrations prompted meaningful reflection on my own communication practices. One example contrasted the response “I don’t think that will work” with the more considerate phrasing, “I see your point, but can I offer another perspective?” The distinction is subtle yet powerful, highlighting how word choice and tone can determine whether a message is received as dismissive or constructive. Confronted with this comparison, I recognized moments when I have defaulted to the blunt response, often unintentionally undermining collaboration. The example served as a useful reminder of the value of consistently striving for a more respectful approach.
Another notable feature of the book is the 28-day communication challenge. Organized around weekly themes, such as clarity, listening, empathy, and follow-up, it provides daily prompts that encourage practical application, including exercises like restating a colleague’s point to confirm understanding or sending a follow-up email after a meeting. I appreciated that this section moves beyond theory to establish a structured practice routine. When I applied one of the suggested exercises, clarifying my intention at the beginning of a meeting, I was struck by how much more effectively the conversation unfolded. The challenge, paired with the book’s approachable tone, created the sense of being guided by a mentor offering encouragement, rather than being instructed by a prescriptive voice.
I found Communicate Like a Champion to be highly practical and accessible. Rather than relying on jargon or overly complex frameworks, it presents straightforward tools and encourages consistent application. I would recommend this book to early-career professionals seeking to develop confidence, to managers aiming to strengthen their leadership presence, and to anyone who has left a conversation feeling uncertain about its outcome. With reflection and deliberate practice, the strategies outlined here have the potential to significantly improve the way one engages in meetings, correspondence, and professional interactions more broadly.
Pages: 65 | ASIN : B0FG71T9MZ
Share this:
- Share on X (Opens in new window) X
- Share on Facebook (Opens in new window) Facebook
- Share on Tumblr (Opens in new window) Tumblr
- Share on Reddit (Opens in new window) Reddit
- Share on Pinterest (Opens in new window) Pinterest
- Share on Telegram (Opens in new window) Telegram
- Share on WhatsApp (Opens in new window) WhatsApp
- Share on LinkedIn (Opens in new window) LinkedIn
- Print (Opens in new window) Print
- Email a link to a friend (Opens in new window) Email
Posted in Book Reviews, Five Stars
Tags: author, book, book recommendations, book review, Book Reviews, book shelf, bookblogger, books, books to read, business, Business & Money, Communicate Like a Champion, communication, ebook, Eli Champion, goodreads, indie author, kindle, kobo, literature, nook, novel, read, reader, reading, self help, story, Success Self-Help, workplace, writer, writing
Paper Safe: The triumph of bureaucracy in safety management
Posted by Literary Titan
Gregory Smith starts the book by explaining the basics in health and safety industry. Reading through the pages, one gets to understand why the author had to write this book. In his book, Gregory Smith clearly explains the difference between trivial health and safety rules, and bureaucracy. On the former, he explains that rules may be trivial, but would have a link to their purpose more often than not. The rule acts as a handrail so you may not fall down the stairs. In essence, the rule and purpose are connected. On bureaucracy, the author noted that the challenge comes because it has lost its connection with purpose. Though both bureaucracy and trivial health and safety requirements are somehow attached, the author insists that doing away with trivial health and safety requirements in the workplace does not certainly make health and safety less bureaucratic; it may not automatically display a clearer image of health and safety.
The author‘s use of real-life examples when expounding on topics was a big plus. As a reader, I sometimes fail to immediately understand the terminologies used in the text. I fully get the concept when the author uses examples which I can relate to.
In my opinion, The Safety Paradox was the most interesting topic in the book. The author started off by explaining the two triumphing mindsets. I enjoyed reading about the “more is better” philosophy, that sometimes multi-day inductions are better than a short 20-minute summary of key points vis a vis the second mindset which suggests that things done in the name of health and safety will essentially produce good health and safety outcomes. The author gave his stand either at the end and or between all discussions. On this particular one, he opined that neither of the two propositions was right.
To say that Paper Safe: The triumph of bureaucracy in safety management is a spring of knowledge would be an understatement. This book has tons of information relating to safety management, that I believe people in related fields should keep it on their desks for everyday reference.
Apart from the amazing explanations in the book, one gets to be introduced to new words. The author’s vocabulary is vast. He has a great diction and he is talented when it comes to interpreting distinct terms. Each chapter is well written for the reader to grasp the content of the book. One learns a lot from the introduction to the final thoughts.
Reading Paper Safe: The triumph of bureaucracy in safety management will definitely expand your mind. Apart from the general information about safety management and reporting, workplace tools, bureaucracy, auditing, and accreditation, one feels like they are getting schooled as they read on.
Pages: 177 | ASIN: B07HVRZY8C
Share this:
- Share on X (Opens in new window) X
- Share on Facebook (Opens in new window) Facebook
- Share on Tumblr (Opens in new window) Tumblr
- Share on Reddit (Opens in new window) Reddit
- Share on Pinterest (Opens in new window) Pinterest
- Share on Telegram (Opens in new window) Telegram
- Share on WhatsApp (Opens in new window) WhatsApp
- Share on LinkedIn (Opens in new window) LinkedIn
- Print (Opens in new window) Print
- Email a link to a friend (Opens in new window) Email
Posted in Book Reviews, Four Stars
Tags: alibris, author, author life, authors, barnes and noble, behavior, book, book club, book geek, book lover, bookaholic, bookbaby, bookblogger, bookbub, bookhaul, bookhub, bookish, bookreads, books of instagram, booksbooksbooks, bookshelf, bookstagram, bookstagramer, bookwitty, bookworks, bookworm, bureaucracy, culture, ebook, education, goodreads, gregory smith, ilovebooks, indiebooks, kindle, kobo, leadership, literature, management, nonfiction, nook, novel, organization, paper safe, publishing, read, reader, reading, safety, shelfari, smashwords, story, The triumph of bureaucracy in safety management, workplace, writer, writer community, writing
Like Peaches and Pickles
Posted by Literary Titan
Like Peaches and Pickles follows Georgia Davis as she fights to maintain her position in a work place that is quickly changing. Georgia has worked her whole life for her success. But just as her career goals are about to come to fruition the new University President hires an old friend of his. New Vice President Carl Overstreet quickly sets himself up to be the sour pickle in this story. Easily unlikable, but somehow, Georgia has a romantic connection with the man that the rest of the staff is plotting to overthrow. With her job on the line, and soon her reputation, Georgia is faced with the adage; when life gives you lemons, make lemonade.
While Georgia Davis fights to maintain the success she has we get to see office politics play out in a entertaining yet believable way that leaves Georgia endearing. If you’ve ever worked in an office then you can easily place these characters into your own workplace. Far too often have I seen people like Carl Overstreet walk over people like Georgia Davis in my career. It’s nice that this book looks at those relationships and expands them in a story that moves along quickly with smart writing and easy prose.
While Carl sets out to, seemingly, directly offend everyone, somehow, Georgia has romantic feelings for him. I don’t want to ruin things here so I won’t say more, but I will say that things don’t end up the way you think they might, which was a nice plot twist for me and one of those small examples that kept me turning pages just to see what happens next.
Georgia is doing all that she can to remain a great team player and save the public face of the University. Unfortunately, members of her team have concocted a way to get the Vice President fired at the cost of their most valuable team member, Georgia. I enjoyed the soft of internal office war that breaks out as people begin to realize that others are plotting and scheming; that could end up giving the University a bad name.
I liked that this book felt familiar to me. It allowed me to easily empathize with the characters. It’s so hard not to give away so many juicy details here, but rest assured, you will want to read this book for yourself. I recommend this book to anyone who enjoys a great drama in a professional setting with a hint of romance.
Pages: 256 | ISBN: 1612969798
Share this:
- Share on X (Opens in new window) X
- Share on Facebook (Opens in new window) Facebook
- Share on Tumblr (Opens in new window) Tumblr
- Share on Reddit (Opens in new window) Reddit
- Share on Pinterest (Opens in new window) Pinterest
- Share on Telegram (Opens in new window) Telegram
- Share on WhatsApp (Opens in new window) WhatsApp
- Share on LinkedIn (Opens in new window) LinkedIn
- Print (Opens in new window) Print
- Email a link to a friend (Opens in new window) Email
Posted in Book Reviews, Five Stars
Tags: amazon, amazon books, amazon ebook, author, black rose writing, book, book review, books, career, ebooks, fantasy, fantasy book review, fiction, georgia, goodreads, kindle, kindle book, kindle ebook, like peaches and pickles, literature, love, muriel ellis pritchet, new adult, novel, office politics, president, publishing, reading, review, reviews, romance, romance book, romance novel, romantic, stories, univeristy, urban fantasy, vice president, women, womens fiction, workplace, writing




![Paper Safe: The triumph of bureaucracy in safety management by [Smith, Gregory]](https://i0.wp.com/images-na.ssl-images-amazon.com/images/I/41qFOgokVsL.jpg?w=604&ssl=1)





